FAQ

Frequently asked questions

Ronny Lehmann avatar Dror M avatar Orr Semmel avatar
23 articles in this collection
Written by Ronny Lehmann, Dror M, and Orr Semmel

What data do you need from a CMDB to enrich data for your application? Is there an API documented with its payload?

CMDB
Orr Semmel avatar
Written by Orr Semmel
Updated over a week ago

Do you supply automatic topology/ graphing database to help engineers understand the service mapping and root cause pin points?

Orr Semmel avatar
Written by Orr Semmel
Updated over a week ago

Defining Success - Three People You Want at the Table

AIOps Playbook Chapter 1.1
Dror M avatar
Written by Dror M
Updated over a week ago

Prepare - Technical Scoping Questionnaire

AIOps Playbook 1.2.2
Dror M avatar
Written by Dror M
Updated over a week ago

Defining Success - Three Documents You Need to Begin Planning Your AIOps Revolution

AIOps Playbook Chapter 1.2
Dror M avatar
Written by Dror M
Updated over a week ago

How Raise Works

What happens, exactly, when you click 'Raise?'
Dror M avatar
Written by Dror M
Updated over a week ago

Configure Optimal Utilization of the Available Disk Space

What to do when disk-space doesn’t meet your current utilization.
Dror M avatar
Written by Dror M
Updated over a week ago

Configure Incident and Detection History Retention Settings

What to do when retention settings within Sophie do not meet the dates of the events being streamed.
Dror M avatar
Written by Dror M
Updated over a week ago

Message Clustering Guide

This guide is intended for Sophie administrators looking to tune and improve the Message Clustering
Dror M avatar
Written by Dror M
Updated over a week ago

Data Structuring Guide

This guide is intended for Loom administrators and users who are responsible for the data ingestion pipeline
Dror M avatar
Written by Dror M
Updated over a week ago

Data Management Guide

This guide is intended for Loom administrators looking to control and adjust the disk-space usage.
Dror M avatar
Written by Dror M
Updated over a week ago

Data Encryption for Sophie

This topic outlines recommended data encryption for Loom-System’s Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Backup and Recovery Setup

This topic outlines several setup options for backup and recovery for Loom-System’s Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Sophie's Technical Requirements

This topic outlines the minimum specifications required for an on-premises installation of Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Network bandwidth concerns

This article details different alternative to consider if concerned with the bandwidth your log-shippers might consume
Ronny Lehmann avatar
Written by Ronny Lehmann
Updated over a week ago

How do I deploy Loom on an AWS private cloud?

Dror M avatar
Written by Dror M
Updated over a week ago

Pricing - Calculating the number of Monitored Instances

What is a Monitored Instance and how to count your overall number
Dror M avatar
Written by Dror M
Updated over a week ago