FAQ

Frequently asked questions

Ronny Lehmann avatar Dror M avatar Orr Semmel avatar
24 articles in this collection
Written by Ronny Lehmann, Dror M, and Orr Semmel

Working with the Sophie API programmatically

Invoke API methods programmatically, e.g. using CURL
Ronny Lehmann avatar
Written by Ronny Lehmann
Updated this week

What data do you need from a CMDB to enrich data for your application? Is there an API documented with its payload?

CMDB
Orr Semmel avatar
Written by Orr Semmel
Updated over a week ago

Do you supply automatic topology/ graphing database to help engineers understand the service mapping and root cause pin points?

Orr Semmel avatar
Written by Orr Semmel
Updated over a week ago

Defining Success - Three People You Want at the Table

AIOps Playbook Chapter 1.1
Dror M avatar
Written by Dror M
Updated over a week ago

Prepare - Technical Scoping Questionnaire

AIOps Playbook 1.2.2
Dror M avatar
Written by Dror M
Updated over a week ago

Defining Success - Three Documents You Need to Begin Planning Your AIOps Revolution

AIOps Playbook Chapter 1.2
Dror M avatar
Written by Dror M
Updated over a week ago

How Raise Works

What happens, exactly, when you click 'Raise?'
Dror M avatar
Written by Dror M
Updated over a week ago

Configure Optimal Utilization of the Available Disk Space

What to do when disk-space doesn’t meet your current utilization.
Dror M avatar
Written by Dror M
Updated over a week ago

Configure Incident and Detection History Retention Settings

What to do when retention settings within Sophie do not meet the dates of the events being streamed.
Dror M avatar
Written by Dror M
Updated over a week ago

Message Clustering Guide

This guide is intended for Sophie administrators looking to tune and improve the Message Clustering
Dror M avatar
Written by Dror M
Updated over a week ago

Data Structuring Guide

This guide is intended for Loom administrators and users who are responsible for the data ingestion pipeline
Dror M avatar
Written by Dror M
Updated over a week ago

Data Management Guide

This guide is intended for Loom administrators looking to control and adjust the disk-space usage.
Dror M avatar
Written by Dror M
Updated over a week ago

Data Encryption for Sophie

This topic outlines recommended data encryption for Loom-System’s Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Backup and Recovery Setup

This topic outlines several setup options for backup and recovery for Loom-System’s Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Sophie's Technical Requirements

This topic outlines the minimum specifications required for an on-premises installation of Sophie.
Dror M avatar
Written by Dror M
Updated over a week ago

Network bandwidth concerns

This article details different alternative to consider if concerned with the bandwidth your log-shippers might consume
Ronny Lehmann avatar
Written by Ronny Lehmann
Updated over a week ago

How do I deploy Loom on an AWS private cloud?

Dror M avatar
Written by Dror M
Updated over a week ago

Pricing - Calculating the number of Monitored Instances

What is a Monitored Instance and how to count your overall number
Dror M avatar
Written by Dror M
Updated over a week ago