Linux

To check if your Linux / Unix server is being blocked by a firewall from reaching Loom, open a terminal and run the following commands:

telnet <customer-name>-data.loomsystems.com 6514

The customer name can be found in the domain name you use to browse to Loom (<customer-name>.loomsystems.com).

6514 is the standard TCP port for encrypted Syslog traffic.

If the port is blocked, the command will fail to establish a connection.
A successful connection will display the following: 

Microsoft

To check if your Microsoft Windows server is being blocked by a firewall from reaching Loom, open a PowerShell terminal and run the following commands:

$tcp = new-object System.Net.Sockets.TcpClient
$tcp.connect("<customer-name>-data.loomsystems.com",<port>)
$tcp.close()

The customer name can be found in the domain name you use to browse to Loom (<customer-name>.loomsystems.com).

The port should be 6514 (if sending application logs) or 443 (if sending system logs).

If the port is blocked, an error will be displayed.

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