Prefer a video? Here's a 2:46 minutes clip about how to feedback the machine-learning algorithms:

By providing feedback to Sophie's Machine-Learning engine, you can improve Sophie and have it alert on unique data signature of your logs and metrics. There are three direct feedback mechanisms:

  • Mute: signifies the alert is not interesting (presently or at all)
  • Raise: instructs Sophie to be less sensitive and only alert on more-significant anomalies (in terms of amplitude or duration)
  • Resolve and add insights: when resolving an Alert, you have the option to give an insight which might help in future similar incidents
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